What does a small company need to improve digital sales?

A professional with a laptop and illustrated contacts, representing relationships and digital sales.

Photo: Avila Ops Tecnologia

To improve digital sales, a small company usually needs four connected areas: its own foundation of website, domain and email; relationship channels such as Instagram and WhatsApp; an organized sales process with CRM and follow-up; and real results measurement through the Pixel and analytics.

Your own foundation

A website or landing page, domain and professional email give your company a stable address that does not depend on a social network’s algorithm and can be found on Google.

Relationship channels

Instagram and WhatsApp are often where small-business customers already are. The benefit comes from connecting these channels to your own foundation rather than treating them as isolated storefronts.

Process and measurement

Without CRM, follow-up and conversion measurement, the company does not know which channels and campaigns actually generate sales and tends to repeat what no longer works.

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