CRM · Customer relationships
Bring your company closer to every customer.
Bring contacts, conversations and opportunities together in one place. Follow every relationship from the first conversation to after-sales support.
Connections, made clear
One contact. A clear path to the next conversation.
Explore a sales follow-up example with context at every stage.
- New contactReceive the enquiry and record its source.
- QualificationUnderstand the need and assign an owner.
- OpportunityOrganise the history and next action in CRM.
- ProposalTrack the proposal and customer questions.
- Follow-upRecord the outcome and agree on the next contact.
- New contact. Receive the enquiry and record its source.
- Qualification. Understand the need and assign an owner.
- Opportunity. Organise the history and next action in CRM.
- Proposal. Track the proposal and customer questions.
- Follow-up. Record the outcome and agree on the next contact.
New contact
Receive the enquiry and record its source.
Move a deal through the pipeline
Try it with sample data.
New contact
Negotiating
Proposal sent
Every customer comes with history and context.
CRM connects your company to its customers through organized information.
Centralized contacts.
Companies and people in a single directory, accessible to your entire team.
Relationship history.
Record conversations and agreements so you can pick up any customer interaction with context.
Opportunities in view.
Track ongoing deals and know what comes next.
From first contact to lasting relationship.
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Add your customers.
Bring companies and contact people together.
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Record interactions.
Keep notes on conversations, proposals and agreements.
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Track opportunities.
See how each deal is progressing and define the next step.
Part of the Avila Ops ecosystem.
CRM works alongside Mail, CMS, ERP, E-Commerce and TMS so customer relationships stay connected to your entire business operation.
Talk to us
Want to organize your customer relationships with CRM? Send us a message and let’s talk.
- Email [email protected]
Frequently asked questions
What is a CRM?
It is a system for managing relationships between your company and its customers: contacts, history and opportunities.
How much does it cost?
Pricing depends on your company’s size and needs. Contact our team at [email protected] to put together a tailored plan.
Can I migrate what I use today?
Tell our team what your company currently uses for contacts and customers. Together, we assess what can be moved to CRM and how to make the transition.
How does support work?
Support is provided by the Avila Ops team. For questions or help, email [email protected].
What about security and my company’s data?
We handle your company’s data carefully and with regard to Brazil’s General Data Protection Law (LGPD). If your company has specific security requirements, talk to our team.
Does CRM work with the other Avila apps?
CRM is part of the Avila Ops ecosystem alongside Mail, CMS, ERP, E-Commerce and TMS. Talk to our team about combining apps in your operation.
How do I get started?
Contact us using the email on this page and we will agree on the next steps.
Strong relationships start with organization.
Bring your company closer to its customers with CRM.