Avila Ops / Knowledge in practice
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371 articles · page 19 of 42
Operations · 2 min readWhat online store shipping costs are and who pays
Shipping moves products to customers. Learn its components, three ways to split costs and why free shipping is included in someone's price.
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Sales · 2 min readWhat is a sales funnel, in one sentence?
A sales funnel is the path from first contact to payment, divided into countable stages. Learn to draw yours in five lines.
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Operations · 2 min readWhat a password manager is and why businesses need one
A password manager stores and creates a different password for each service. Replace the notebook and learn to use it with your team.
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Operations · 3 min readWhat is a fake-email scam, or phishing?
Phishing emails impersonate banks, tax authorities or suppliers to steal passwords or Pix payments. Learn to recognize them and respond in your company.
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Digital presence · 2 min readWhat website hosting is and what it includes
Hosting is the always-on computer storing your website. Learn what packages include, exclude and what to check before renewal.
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Digital presence · 2 min readWhat visual identity is and what it includes
Visual identity combines logos, colors, fonts, and usage rules that make businesses recognizable. Inclusions, exclusions, minimum requirements.
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Sales · 2 min readWhat payment delinquency means and how to measure yours
Delinquency is sales unpaid by their deadlines. Calculate your rate, understand acceptable levels for small businesses and begin reducing it.
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Digital presence · 2 min readWhat indexing is and why your page disappears from Google
Indexing means Google stores your page in its database. Without it, no search shows it. Learn to check and respond.
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Growth · 2 min readWhat referrals are and why they cost less
Referrals are customers bringing customers. They skip advertising, distrust and negotiation. Learn why they happen and how to make them routine.
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