Avila Ops / Knowledge in practice
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371 articles · page 10 of 42
Operations · 4 min readA single supplier: the risk nobody calculates
Relying on one supplier for your best seller is a measurable risk: downtime days times daily sales. See the calculation and what to do before June.
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Digital presence · 4 min readReal people photos vs. stock photos
Real photos of your staff, location, and products persuade; stock images only illustrate ideas. What to photograph, how to use your phone, and legal requirements.
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Digital presence · 3 min readProduct photos with a consistent background: what changes
A consistent photo background makes your store look like a store, helps customers compare, and avoids marketplace rejection. Standardize without a studio.
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Digital presence · 3 min readCampaign photos and copy: what to reuse
Product photos, descriptions that converted and successful WhatsApp answers work year-round. What to keep, discard and use on your website.
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Operations · 4 min readPoint of sale (POS) and online stores speaking the same language
Physical and online stores need the same product records and inventory. What goes wrong without them, integration levels, and where to begin.
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Growth · 3 min readSending frequency: how little is too little, and how much is too much?
Under one monthly email, customers forget you; over two weekly, they unsubscribe. Find and maintain the right rhythm for your business.
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Operations · 4 min readDelayed shipping: notify customers before they ask
Tracking unchanged for two days? Notify customers today with a new estimate and what you have done. What to write, when to contact the carrier, and when to resend.
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Sales · 4 min readFree shipping above what amount? The calculation that decides
The free shipping minimum comes from three numbers: average order value, average shipping cost, and margin. Calculate it step by step and test without risking the month.
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Operations · 5 min readWarranties: how to offer one without exposing your business
The CDC's statutory warranty is 30 or 90 days and cannot be removed. Yours comes in addition, in writing: what it covers, what it excludes, and how to claim.
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