Avila Ops / Knowledge in practice

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371 articles · page 10 of 42

A single supplier: the risk nobody calculatesOperations · 4 min read

A single supplier: the risk nobody calculates

Relying on one supplier for your best seller is a measurable risk: downtime days times daily sales. See the calculation and what to do before June.

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Real people photos vs. stock photosDigital presence · 4 min read

Real people photos vs. stock photos

Real photos of your staff, location, and products persuade; stock images only illustrate ideas. What to photograph, how to use your phone, and legal requirements.

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Product photos with a consistent background: what changesDigital presence · 3 min read

Product photos with a consistent background: what changes

A consistent photo background makes your store look like a store, helps customers compare, and avoids marketplace rejection. Standardize without a studio.

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Campaign photos and copy: what to reuseDigital presence · 3 min read

Campaign photos and copy: what to reuse

Product photos, descriptions that converted and successful WhatsApp answers work year-round. What to keep, discard and use on your website.

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Point of sale (POS) and online stores speaking the same languageOperations · 4 min read

Point of sale (POS) and online stores speaking the same language

Physical and online stores need the same product records and inventory. What goes wrong without them, integration levels, and where to begin.

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Sending frequency: how little is too little, and how much is too much?Growth · 3 min read

Sending frequency: how little is too little, and how much is too much?

Under one monthly email, customers forget you; over two weekly, they unsubscribe. Find and maintain the right rhythm for your business.

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Delayed shipping: notify customers before they askOperations · 4 min read

Delayed shipping: notify customers before they ask

Tracking unchanged for two days? Notify customers today with a new estimate and what you have done. What to write, when to contact the carrier, and when to resend.

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Free shipping above what amount? The calculation that decidesSales · 4 min read

Free shipping above what amount? The calculation that decides

The free shipping minimum comes from three numbers: average order value, average shipping cost, and margin. Calculate it step by step and test without risking the month.

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Warranties: how to offer one without exposing your businessOperations · 5 min read

Warranties: how to offer one without exposing your business

The CDC's statutory warranty is 30 or 90 days and cannot be removed. Yours comes in addition, in writing: what it covers, what it excludes, and how to claim.

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