Avila Ops / Knowledge in practice

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371 articles · page 40 of 42

How can you use AI in customer service without violating Brazil's LGPD?Operations · 4 min read

How can you use AI in customer service without violating Brazil's LGPD?

What to do to use artificial intelligence in service and sales under the LGPD: notice, a legal basis, minimum data and human review.

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How can businesses use Pix Automático for recurring billing?Operations · 2 min read

How can businesses use Pix Automático for recurring billing?

What Pix Automático is, which businesses it suits, differences from boletos and cards, and operational preparations before activation.

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My website lost traffic to Google's AI answers. What should I do?Growth · 3 min read

My website lost traffic to Google's AI answers. What should I do?

Why Google AI answers reduce clicks, how to identify whether this affected your site and what to change in your strategy.

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Tax reform: what changes in a company's digital operations?Operations · 3 min read

Tax reform: what changes in a company's digital operations?

What small businesses need to adjust in systems, invoices, records and billing for CBS, IBS and split payment, without addressing accounting decisions.

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Is an AI agent on your business WhatsApp worthwhile?Operations · 4 min read

Is an AI agent on your business WhatsApp worthwhile?

When an AI agent on WhatsApp helps, when it gets in the way, what it needs to know, and how to implement it without losing customers along the way.

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Digital presence checklist for small businessesDigital presence · 2 min read

Digital presence checklist for small businesses

A practical checklist to independently assess what your company has and lacks in websites, domains, email, social media, customer service and measurement.

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How can I automate my business?Operations · 2 min read

How can I automate my business?

Practical steps to automate a small business with processes, WhatsApp, Instagram, CRM, payments, data and metrics.

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How can you automate your company's Instagram?Operations · 2 min read

How can you automate your company's Instagram?

A practical guide to Instagram automation with content, messages, Meta Ads, WhatsApp, CRM and sales tracking.

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How can you automate your company's WhatsApp?Operations · 1 min read

How can you automate your company's WhatsApp?

A direct guide to WhatsApp automation for customer service, sales, CRM and integration with Instagram, websites and Meta Ads.

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