Avila Ops / Knowledge in practice
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371 articles · page 38 of 42
Operations · 4 min readThe final week before Black Friday: what to freeze
From November 20, nothing changes in the store except activating the offer: no theme, app, payment, or carrier changes. See what to freeze and why.
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Sales · 4 min readThe last week before a special occasion: what there is still time to do
Seven days before a special occasion, there is time for WhatsApp offers, gift certificates, store pickup and local ads. A new website cannot wait until then.
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Growth · 4 min readOne page for every question customers ask
Every question customers repeat on WhatsApp is a Google search. Turn those questions into pages that rank and sell.
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Digital presence · 4 min readUniforms, vehicles, and storefronts as advertising
Uniforms, cars, and storefronts are ads you pay for once that keep circulating for years. What to put on each and how to connect everything to WhatsApp.
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Operations · 5 min readA breach: what to do in the first 24 hours
Customer data leaked: contain, record, assess risk, notify the ANPD and customers. An hour-by-hour plan for small businesses without destroying evidence.
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Digital presence · 5 min readMobile speed: what Google measures
Google measures three mobile numbers: when the main content appears, response to a tap, and how much the page shifts. The thresholds and what to fix.
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Growth · 4 min readSell on Instagram and fulfill through your store: connecting it all
Instagram showcases; your store closes and fulfills. Connect your profile, stories, ads, and WhatsApp to checkout without losing sales or manually checking Pix payments.
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Sales · 2 min readSelling outside Brazil: what changes in taxes, shipping, and currency
International sales change taxes, product transportation, and payment currency. What to check before the first order.
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Sales · 4 min readBack-to-school season for businesses that do not sell school supplies
Back-to-school changes every family's routine, opening sales for salons, restaurants, transportation, healthcare, and services. What to offer.
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