Avila Ops / Knowledge in practice

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371 articles · page 31 of 42

Sales · 4 min read

Pix, card, or boleto: what each costs and when it is worthwhile

Pix arrives immediately with the lowest fee. Cards offer installments and take time. Boleto clears within 3 business days, and some are never paid. See what to offer in your store.

Read guide ↗Operations · 3 min read

Spreadsheet, system or notebook: when to switch

A notebook works for one person and few records. A spreadsheet works for two people in one place. A system helps when the same data needs two destinations.

Read guide ↗Operations · 5 min read

Year-end coverage with a reduced team

Year-end coverage works with one person a day, one hour a day, and everything else automated. See what the person on duty does and how to build the schedule.

Read guide ↗Digital presence · 2 min read

Why website security certificates expire

Security certificates, the website padlock, intentionally have short validity. Understand expiration, its effects and how to avoid it.

Read guide ↗Operations · 4 min read

Delivery times: how to make promises you can keep

Delivery time is dispatch plus transit plus a buffer. Calculate yours, describe it in your store, and adjust for Black Friday peaks.

Read guide ↗Sales · 4 min read

Why card payments take time to reach your account

Why card funds take time to arrive: the payment journey, processor contract deadlines, advance payment costs and ways to protect cash flow.

Read guide ↗Operations · 3 min read

Supplier lead times vs. delivery promises to customers

For made-to-order sales, supplier lead times enter customer delivery times. How to calculate, what to promise, and how to notify customers of supplier delays.

Read guide ↗Operations · 3 min read

Was/now pricing: when it helps and when it becomes a lie

A 'was' price is valid only if genuinely charged. Consumer Protection Code requirements, three misleading-advertising mistakes, and safer discounting.

Read guide ↗Sales · 4 min read

Black Friday pricing without destroying the year's margin

How to set Black Friday discounts from each product's margin, with quantity limits, bundles, and Pix, to sell more without ending the year at a loss.

Read guide ↗